Hasp hl emulation troubles

Hi,
i have a hasp hl i have been trying to emulate.
i have all emulation files needed drivers installed ect however when i try and dump i am recieving hasp not key found. (Photo attached)

Cannot get my head around it really as i have all drivers ect the hasp is showing on the computer.

I have attached a photo any help would be much appreciated

Thankyou